Older or Disabled People - Support Options


Please also see 'Community advocacy'

Co-ordinating Support

The Council's Independent Living Service is a tenure-neutral needs-based service, co-ordinating support to older people rather than necessarily delivering the support. This could be short-term crisis intervention or a long-term support package (for example procured from AgeUK).


The referral form is linked here.


The 60+ service is one of the support options available. It is for older people who are not in sheltered housing, and is part of the Independent Living Service. There are about 150 clients, of which 1/3 are Council tenants.


Help includes activities such as :


Signposting to activities or services

Community Navigators are local volunteers who help older people find their way to activities or services.


They are co-ordinated by Care Network Cambridgeshire from Llandaff Chambers, and can be reached on:


07436 808628 or 01223 300460, or



A leaflet is linked here.


Short-term trial loans of daily living aids

The Disability Living Foundation (DLF) is a national charity providing advice on daily living equipment that can help maintain an independent lifestyle. Clients can minimise unnecessary spending on daily living aids by borrowing simple electronic aids without charge, for 2 weeks. Aids fall into 3 categories:




020 7432 8007




Short-term practical volunteer work

Help at Home offers practical support for 3 weeks after a hospital stay or illness at home (to help avoid a hospital admission). This support could include:


Some services are available as 'one off' help (other than after an illness), such as:


Help at Home is run by Care Network Cambridgeshire, and can be reached on:


01223 714433



A leaflet is available here.


Age UK Handyperson service

Age UK Cambridgeshire have the contract for the county-wide Handyperson service.


The service is aimed at helping people aged 65 and over, and those with a disability, to live more safely at home. The service will offer a free well-being and home safety assessment,  and small jobs in the home, such as installation of grab rails, removal of trip hazards, fixing dripping taps, putting up shelves, moving beds downstairs, etc. It will also signpost on to other services as required. It will also include a 7-day a week, 9 til  5 emergency service, carrying out small works to help facilitate hospital discharge. It is being funded by the five districts and Cambridgeshire County Council.


The assessment will be free, but most work will be chargeable at £25 per hour plus materials, although arrangements will be in place for those unable to afford to pay, with the intention that no-one is excluded on the basis of cost. Hospital discharge work and  installation of grab rails will be free of charge.


The assessment will be available to anyone who fits the criteria, but work won't be carried out if it's the landlord's responsibility or they already provide a service. For example, someone needing a grab rail in a council property would be referred to the council.



To make a referral please call our Handyperson team on 01480 700205 or our Helpline on 0300 666 9860. The team continues to be led by Terry Thompson (Team Leader) 07827 586794, supported by Rachel Merry 07908 347532, and Kevin Wallace 07728 262349.



Age UK Cambridgeshire


County Office,

2, Victoria street,


PE16 6AP

01354 696650

Support for street homeless older people

Cambridge Cyrenians Older Homeless Service offers support for individuals over the age of 50 to enable them to move on to more appropriate, often sheltered, accommodation, or to retain their existing accommodation and to prevent any return to homelessness.   



Val Oliver,

Older Homeless Project Worker

   Email:   val@cambridgecyrenians.org.uk

01223  712530